Terms & Conditions


Flowers are your best mode of expressing your love, affection, care, grief, etc. for a loved one. At Green House, we help you add fragrance to your lives with exotic flowers. Green House is your one stop florist for an exotic variety of fresh flowers, beautiful arrangements, plants, unique vases, etc. for every occasion! We assure you a unique floral experience with our expertise in this field in the past 20 years. Our services also include decorations for wedding decorations, theme parties, shop openings or any other such joyous or solemn occasion that requires flowers. We assist you with the best arrangements and designs to satisfy the requirements of our customers to brighten up your special moments and events.


By accessing this website and availing our services you impliedly accept the following terms and conditions as enumerated below:


Green House has been in the business of flowers and decorations for the past 20 years and has assisted its clients around the globe in expressing their emotions to their loved ones through flowers. With a wide and exotic collection of flowers, Green House is located inside Hotel Ambassdor Pallava, 30, Montieth Road, Egmore, Chennai – 600 008. The shop is open for clients to pick up flowers 24*7, all year round, ensuring maximum convenience for our customers. Green House is now entering the digital market by extending our services online. By ordering flowers online on our site “greenhouse.in”, you impliedly accept the ‘Terms & Conditions’ herein with respect to all products, services and information displayed on the site. By accessing, viewing, or using this site, you indicate that you understand these Terms and Conditions and accept them as the legal equivalent of a signed, written contract, binding you to these Terms and Conditions.

Green House reserves the right to change these Terms and Conditions at any time, effective immediately upon posting on our Site.

Order and Delivery Policy

Green House strives to ensure that your order reaches you at the earliest. In case you place an order before 12 PM, we shall deliver the product within the same day, subject to the availability of stock and other extraneous conditions. If delivery of the product cannot take place on the same day, the product shall be following the next day.

Green House can deliver anywhere within the city limits. We shall attempt to deliver the product only once. In case the delivery could not executed on that attempt, due to any fault of the customer, the delivery will be deemed to be completed and the customer will be duly charged. In case the customer furnishes a wrong address, or wrong details of the recipient or the recipient is out of reach, we shall not be liable and will not refund the amount for the same. In case the customer is not present at the time of delivery of the product, the product will be delivered to any person available at the address or a neighbor, and in such circumstances the delivery will be deemed to be completed.

Green House reserves the right to delivery of certain products without furnishing any specific reason.

Cancellation and Refund Policy

In case the customer wishes to cancel the product, the request for cancellation must be given on the same day. Refund will be given in genuine cases at the discretion of Green House, by deducting 10% of the cost of the order placed.

Substitution policy

Green House assures you optimum quality of flowers and other products. We shall try to provide with you products identical to that on display, but circumstances may occur wherein the flowers or the particular arrangement may not be available due to shortage of stock or any other reason, for circumstances that are beyond our control, then the product delivered may differ from the product in the display. We also reserve the right to change the goods of the same or higher quality, by applying our expertise, keeping in mind the needs and interests of our customers.

If any customer is not satisfied with the quality of our products, the customer can lodge a complaint.

  • Legal Protection
  • Green House claims the following legal protection:
  • Copyright
  • Unless otherwise indicated, all content on this site, including text, graphics, images, and logos, is the property of Green House.
  • Trademarks

Green House and other names, graphics, logos, and icons identifying Green House or its products or services are the proprietary marks of Green House. Green House has been using this domain name and logo in Chennai for the past 15 years, selling flowers and related products and services. These trademarks may not be used in connection with any product or service that does not belong to Green House, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Green House. All other trademarks not owned by Green House that appear on this site are the property of their respective owners.


These Terms and Conditions provide you with a personal, revocable, nonexclusive, nontransferable license to use this site conditioned on your continued compliance with these Terms and Conditions. You may use this site solely for your personal, noncommercial use, and you may download a single copy of the materials from this site only for personal, noncommercial home use, as long as you agree not to remove any copyright, trademark, or other proprietary notices from the materials downloaded.

Except as expressly provided herein, you may not modify, copy, distribute, broadcast, transmit, reproduce, publish, license, transfer, sell, mirror, frame, deep link, or otherwise use any information or material obtained from or through this site without the prior written permission of the material’s owner. As a condition of your use of this site, you warrant to Green House that you will not use this site for any purpose that is unlawful, unauthorized, or inconsistent with these Terms and Conditions, and you agree that this license to use the Green House website will terminate immediately upon your violation of this warranty. Green House reserves the right to terminate your access to this site and its content at any time, with or without notice, at our discretion.

Linked Sites

This site contains links to sites owned and maintained by persons or entities other than Green House. Green House does not regularly review materials posted, or products or services offered, on the websites to which this site is linked. Green House does not necessarily endorse all of the materials, products, and services available on such linked sites, and Green House expressly disclaims responsibility for the contents of any linked site, the accuracy of any information contained in a linked site, and the quality of the products and services offered at any linked site. Any decision to view the contents of any linked site is solely yours and is made at your own risk.


You agree to indemnify, defend, and hold harmless Green House, its affiliates, and all of their employees, agents, officers, directors, proprietors, partners, representatives, shareholders, servants, attorneys, accountants, predecessors, successors, and assigns from and against any and all claims, proceedings, damages, injuries, liabilities, losses, costs, and expenses (including reasonable attorneys’ fees and litigation expenses) relating to or arising from your use of this site or any breach by you of these Terms and Conditions.

Applicable Law

By visiting Green House, you agree that the laws of India, without regard to principles of conflict of laws, will govern these Terms and Conditions and any dispute of any sort that might arise between you and Green House or its affiliates. All conflicts arising therein shall be dealt with in the local jurisdiction of Chennai.

Entire Agreement

These Terms and Conditions, together with Green House return policy, security and privacy, substitution policy, and other rules and policies posted on the site, which are hereby incorporated as if set forth fully in these Terms and Conditions, constitute the entire agreement between you and Green House with respect to your use of and material available through the site, and they supersede all prior or contemporaneous communications and proposals between you and Green House with respect to this site. Any rights not expressly granted in these Terms and Conditions are reserved.


In the event that any provision contained in these Terms and Conditions is held by a court of competent jurisdiction to be contrary to any law, the remaining provisions of these Terms and Conditions will remain in full force and effect. No joint venture, partnership, employment, or agency relationship exists between you and Green House as a result of these Terms and Conditions or your use of this site. The waiver Green House of one breach or default under these Terms and Conditions shall not constitute the waiver of any subsequent or other breach or default.


Green House welcomes your comments about your experiences shopping with us and your suggestions about how to improve this site. Any comments, ideas, suggestions, information, or any other content you contribute to Green House or this site (including the name you submit with any content) will be deemed to include a royalty-free, perpetual, irrevocable, nonexclusive right and license for Green House to adopt, publish, reproduce, disseminate, transmit, distribute, copy, use, create derivative works from, display worldwide, or act on such content–without additional approval or consideration–in any form, media, or technology now known or later developed for the full term of any rights that may exist in such content, and you waive any claim to the contrary. You represent and warrant that you own or otherwise control all of the rights to the content that you contribute to this site and that use of your content by Green House will not infringe upon or violate the rights of any third party

Privacy Policy

Green House values your privacy. We will never give, sell or otherwise disclose your personal information or any sensitive data or personal information. Any information you give to Green House will be held confidential upon your direction, and will not be used in ways to which you have not consented.

If you have any questions at all about our privacy policy, please email us.

Green House is committed to keeping customer information confidential and used solely for the purpose of serving you better. In order for us to provide the best possible level of service, we need to gather certain information. When you set up an Internet account with us, we will ask you for some relevant information, including:

  • Your name
  • Email address
  • Mailing address
  • Phone number(s)
  • Delivery addresses

This information allows us to provide you with personalized services and correspond with you separately. The information you provide will be kept confidential and used to support your customer relationship with Green House. It will help us to maintain your account and alert you about new products, special offers and services, which are suited to you as they become available. Such uses may be special offers in promotional emails and on our website.

As a part of our privacy policy, Green House will not disclose any of your personal information, banking and card details, or your order details to any third party and such information remains confidential, except with prior permission of the customer. None of the customer’s banking and card details are collected or stored; and are secured by a payment gateway during payment.

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